Cleaning Supervisor

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in Maintenance Operations?

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: Cleaning Supervisor

Salary: £30,080

Location: Torrington Avenue, Coventry, CV4 9AJ

Basis: Permanent

Working Pattern: Monday - Sunday 5 working days over 7- 37 hours per week

Key Responsibilities:

Our busy Communal Cleaning Team delivers cleaning services across our estates in Coventry.

In this role, you will manage and support a team of mobile and static Cleaning Technicians based across the city. You’ll be responsible for the day-to-day planning of workloads, supervising staff, and ensuring high cleaning standards are maintained within a social housing environment.

You’ll bring strong, hands-on experience in all aspects of communal cleaning, including corridors, lifts, foyers, bin stores, welfare rooms, toilets, stairwells, litter picking, and immediate external areas. You’ll also be confident in training staff, carrying out quality audits, and ensuring standards are consistently met.

As part of the role, you’ll complete regular one-to-one meetings, manage sickness reviews, and provide ongoing support and performance feedback to your team.

Qualifications and experience:

• Previous cleaning experience
• Experience leading or managing teams in an operational environment
• Ability to motivate, develop, and lead a team while promoting a positive company image
• Confidence managing performance, attendance, and sickness issues
• Strong communication skills and ability to build effective working relationships
• A team-focused approach with good customer skills
• A clean, valid driving licence

Manager’s Quote:

Come and join the Coventry Cleaning Team. Learn the role of Team Supervisor and help to support and motivate the Cleaning Technicians.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match

Find out more here: Citizen | Benefits

Company Culture: 

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Maintenance Operations.

 We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

This post is subject to a Basic DBS check (Disclosure and Barring Service).

Closing date: 29th May 2026

Interview date: 10th June 2026

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.