Caretaker

Exciting Career Opportunity at Citizen!

Are you a driven professional seeking to make an impact in Maintenance Operations?

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: Caretaker

Salary: £28,923 + 4% pay award from 1st April 2026

Location: 192 Torrington Avenue, Coventry CV4 9AJ

Hours: Monday to Friday, 7.4hrs per day (potentially working Saturday and Sunday, to be confirmed)

Key Responsibilities:

You will be first point of contact for customer, offering advice and assistance.  You will be required to carry out minor repairs to the blocks (both internal and external).  To be able to monitor and observe activity within the blocks and report inappropriate behaviour. Report repairs and ASB issues within the block. To keep the blocks up to a high standard of cleanliness. You will report into the Cleaning Manager.

In housing you can make a real difference, the role of Caretaker will involve:

• Knowledge of the blocks in the Barley Lea, The Lindfield and Whitworth Ave area of Coventry
• Being a presence in the block engaging with residents, providing knowledge and helpful information and able to assist with queries
• Carrying out block inspections dealing with any hazards or spillages and reporting,
• Being responsible for the cleaning of the block to a high standard of cleanliness internally and externally as per the cleaning specification to ensure the block is clean at all times
• Identifying Safeguarding issues and report appropriately
• Carrying out meter readings as requested by tenants

As Caretaker, we need you to have:

• Previous knowledge and cleaning experience in blocks
• Decisive, capable and balanced in dealing with a wide range of day to day operational issues, decisions and pressures
• Team player with the ability to build relationships with internal and external customers.
• Hours of work will be as specified in offer letters and may include the need to work weekends and when necessary to be available to give advice and support outside normal rota hours

Manager’s Quote:

Join our gardening teams and take pride in keeping our Coventry estates looking their best. It’s more than a job — it’s a chance to make a visible impact, with great benefits and a competitive salary to match.

What We Offer:

• Innovative Environment: Be part of a forward-thinking organisation that values creativity and innovation
• Professional Growth: Opportunities for continuous learning and career advancement
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay

Find out more here: Citizen | Benefits

Company Culture: 

We will be an employer of choice and invest in our people

Our team is passionate about making a positive impact and driving innovation in Maintenance Operations.

 We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk

Closing date: 18th March 2026

Interview date: 23rd March 2026

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.