HR Advisor

Role: HR Advisor

Salary:  £45,074 pro rata +4% salary increase from 1st April 2026

Position: Job Share working Wednesday, Thursday and Friday, 24 hrs per week

Basis: Temporary 12 month Maternity Cover

Location: Hybrid/Birmingham Business Park, B37 7YN

We are brave, we are ambitious, we are honest, and we are Citizen!

We are looking for a passionate, motivated, and experienced HR Advisor to join our Human Resources team with responsibility of delivering services to the Maintenance Operations Directorate. The Maintenance Operations Directorate provides repairs, cleaning and grounds maintenance to our customers at a variety of locations across the West Midlands covering over 30,000 properties and the Directorate has circa 450 employees. 

As HR Advisor we need you to have:

• Associate CIPD (Level 5) qualified or working towards
• Experience of coaching and supporting managers in all aspects of policies and procedures
• Experience of providing support to managers and employees along with attending meetings involving Managing Attendance, Disciplinary, Grievance and Capability processes
• Assisting with the maintenance of the automated HR system ensuring new starters, leavers and changes are processed correctly
• Assisting HRBPs in the development of modern HR Policies and Procedures in line with employment related legislation
• Excellent interpersonal skills with a team-oriented approach
• Excellent written and oral communication skills necessary to effectively work with managers and employees at all levels of the organisation

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Benefits:

• Annual Leave: Annual leave starts at 26 days per year (pro rata) plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
• Competitive Salary: We offer a competitive compensation package.
• Health and Wellness: Comprehensive health insurance and wellness programs.
• Work-Life Balance: Flexible working hours and generous leave policies.
• Employee Development: Access to training programs and career development resources.

Find out more here: Citizen | Benefits

Company Culture: 

We will be an employer of choice and invest in our people

To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in HR.

 We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Closing date: 25th February 

Interview date: 10th March

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. 

• Proud Corporate Member of WISH - The Network for Women Working in Social Housing
• Citizen Housing is a Disability Confident Employer
• Official Accredited Living Wage Employer