PA to the Senior Leadership Team

Exciting career opportunity at Citizen!

With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen

Position: PA (Personal Assistant) to the Senior Leadership Team

Salary: £36,149 per annum

Hours: 37hrs per week, Monday - Friday (Reduced hours may be considered)

Location: Birmingham, B37 7YN

Key responsibilities:

• To provide high-quality PA support to the Senior Leadership Team.
• To provide diary management to members of the Senior Leadership Team.
• To provide high level administrative support for meetings.
• To support the Senior Leadership Team in the preparation of Board and Committee reports.
• To undertake basic research as requested by the Senior Leadership Team.
• To work collaboratively and effectively as part of a shared administrative service.

Qualifications and experience:

• Good standard of education to GCSE or equivalent level, including maths and English, or relevant experience.
• Excellent, accurate and timely minute/note taking ability.
• Proficient IT skills along with a good working knowledge of MS Office.
• Experience of providing exceptional support to senior managers.
• Experience of working on a 1:1 basis to support diary management.
• Experience of working in a pressurised environment, working to tight deadlines.
• Excellent organisational skills and ability to manage, organise and prioritise own workload and that of the Senior Leadership Team.

Manager’s Quote:

Join our dynamic Executive Support Team and play a key role in enabling senior leaders to perform at their best. We’re looking for proactive, experienced professionals who thrive in fast‑paced environments and can deliver exceptional administrative and organisational support. From managing schedules and coordinating meetings to handling confidential information with discretion, you’ll be at the heart of ensuring smooth operations across the business. If you’re motivated, adaptable, and eager to contribute to a high‑impact team, we’d love to hear from you.

Benefits:

• Annual leave starts at 26 days per year plus bank holidays
• Annual leave purchase scheme – option to buy up to an additional 5 days per year
• Enhanced family leave (maternity, paternity and adoption)
• Organisational sick pay
• Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match

Find out more here: Citizen | Benefits

What We Offer:

• Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.

Company Culture: 

 We will work together as one team and embrace our Citizen values.

Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.

Closing date: Friday 9th January

Interview date: W/C 12th January

We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process

Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time.  We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified. 

• Proud Corporate Member of WISH - The Network for Women Working in Social Housing
• Citizen Housing is a Disability Confident Employer
• Official Accredited Living Wage Employer